Customer Relations Management Sector: the Urban Community of Greater Nancy’s Involvement
Conferences, open houses, information sessions ... the Urban Community of Greater Nancy and its partners support and promote the sector
Nancy, Lorraine, French-speaking, call centre, call centre, support, creation, structure, infrastructure, support, aid, assistance, expertise, experts, specialists, leader, customer relations, GRC, CRM, e-CRM, conferences, open houses, information sessions, professional fairs, SeCa, publication of promotional documentation, prospecting campaigns, phoning, mailing, customer relations management, marketing, customer loyalty program, customer relation function, increase in customer loyalty, multi-channel integration, customer relations sector
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> Coordination and Support
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  | Digital Economy |
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Professional Support
ADUAN and CAPEMM work in close conjunction to develop the call centre sector, conducting a large number of actions each year:
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holding events that deal with customer relationship management (conferences, open house events, information forums, etc.)
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improving awareness of the local community: platform tours and regular encounters with their managers
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promoting the sector beyond the territory's borders (taking part in trade fairs such as SeCA, publishing promotional and explanatory documents, producing canvassing campaigns, etc.)
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handling coordination to facilitate exchanges between the platforms and other local players in the sector (training and recruitment organisations, corporate real estate agencies, etc.)
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Expertise and experience combined to provide high-quality support services
ADUAN supports all companies wishing to establish themselves or expand customer relationship management in Greater Nancy. With cutting-edge experience in this area, the Agency offers free confidential assistance and consulting services, guaranteeing companies a successful start in the region.
Contact : Jacqueline Iannacone (ADUAN)
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